The By Cre8tive Client Portal (available at bycre8tive.com) is a private client-management tool. If you have connected a social account — such as Facebook, Instagram, YouTube, or TikTok — you can remove the data associated with that connection at any time using either method below.

Option 1 — Disconnect in the Portal (immediate)

Sign in to the Portal, go to Settings → Connected accounts, and click Disconnect next to the account you want to remove. This immediately deletes the stored access token and the follower/engagement snapshot we hold for that account from our systems.

Option 2 — Request full deletion by email

To delete your entire account and all associated data, email contact@bycre8tive.com from the address associated with your account, with the subject line "Data deletion request." We will delete your account data and confirm within 30 days.

Revoking access from Facebook / Instagram directly

You can also remove the By Cre8tive app from your Facebook account at any time via Facebook Settings → Business Integrations. Doing so revokes our access to your Facebook Page and linked Instagram account.

What gets deleted

• The stored access token for the connected account.
• Any follower, media, or engagement figures we cached for that account.
• For a full-account request: your account record and all connected-account data.

Contact

Questions about data deletion: contact@bycre8tive.com